FAQ

Lyora Eyelash Growth Serum — FAQ

What does Lyora Eyelash Growth Serum actually help with?
Lyora is a nightly lash serum designed to support longer-looking, fuller-looking lashes over time. With consistent use, many people notice their lashes look more defined, their lash line looks less sparse, and mascara looks noticeably better.

Who is this serum best for?
Lyora is ideal if your lashes look short, thin, uneven, or sparse—especially at the outer corners. It’s also perfect if you’re trying to take a break from falsies/extensions and want a simple routine glow-up.

How is Lyora different from generic lash serums?
Lyora focuses on a routine-friendly lash support blend (peptides + botanicals) designed for consistent nightly use. Many random lash serums feel like a gamble—Lyora is meant to be simple, easy to stick with, and made for everyday routines.

Will I see results right away?
Some people notice their lashes look a bit healthier and mascara applies better early on, but visible “fuller/longer-looking” changes typically build over a few weeks. Lash results are gradual—consistency beats quick fixes.

How long until I see the best results?
A realistic timeline with consistent nightly use looks like this:

  • Days 1–7: lashes may look healthier; routine becomes easy

  • Weeks 2–3: lash line can start looking more defined

  • Weeks 4+: fuller-looking results often look more noticeable and “locked in”
    Everyone’s lashes grow differently.

Why do some lash products seem to work… then stop?
A lot of “instant lash” products only coat lashes temporarily (like mascara effects). Lyora is designed as a nightly routine step that supports long-term improvement in the look of your natural lashes, not just a quick cosmetic fix.

How do I use Lyora Eyelash Growth Serum?
Use at night on clean, dry skin. Apply a thin line along the upper lash line (like eyeliner), then let it dry for ~30 seconds. Use nightly for best results (or start every other night if you’re new/sensitive).

Do I need to avoid other eye products?
At night, apply Lyora on clean skin before other products around the eyes. In the morning, you can do your normal routine—just avoid rubbing your lash line aggressively.

Will this irritate my eyes?
It can if you use too much, apply it too close to the eye, or if you’re sensitive. Start with a thin layer, avoid getting product into the eye, and reduce frequency (every other night) if needed.

Is Lyora oily, sticky, or scented?
Lyora is designed to feel lightweight and dry down clean. It shouldn’t feel sticky once it dries, and it’s made to fit easily into a simple nightly routine.

Is Lyora tested for quality?
Lyora is made with consistent quality standards for daily cosmetic use. If you’re displaying it on your site, you can also say: “Third-party tested + manufactured in an FDA-registered facility.” 

Can I use this with mascara, falsies, or extensions?
Yes. Use Lyora at night on clean skin, then wear makeup normally during the day. If you have extensions, apply carefully along the lash line and avoid rubbing/pulling.

Can I use this if I have sensitive skin?
Many sensitive users do best by starting 2–3 nights/week or every other night, using a very thin line, and keeping the area calm (no harsh products). Patch test first if you’re reactive.

Does this replace professional treatments or prescriptions?
No—Lyora is a cosmetic routine support product, not a medical treatment. If you have specific eye concerns, it’s best to consult a professional.

Why does Lyora come with a precision applicator/pump?
A precision applicator makes it easy to apply a thin, consistent line every night—no mess, no waste, just quick application.

What if I’m sensitive to skincare products in general?
Start with a smaller amount and use it 2 nights/week at first. Keep the rest of your routine gentle and avoid layering strong actives near the lash line while you adjust.

Fulfillment & Subscriptions

Do you offer subscriptions?
Yes — Subscribe & Save is available so you can stay consistent. Consistency = better results.

How fast do you process orders?
Processing typically takes 24–72 hours.

What are the shipping times?
Delivery is typically 7–12 business days, depending on location.

Will I get tracking information?
Yes — tracking is emailed as soon as your order is processed.